Terms & Conditions
Thank you for considering A ROYAALE EVENT for your event. To run a successful partnership and in making your event a memorable & hassle-free experience, we do require the following terms & conditions to be read, understood & adhered to.
Decorating Session Order
This signed Contract represents an order for decorating and/or event \ planning services. There are no oral or other agreements, and this contract constitutes full and complete understanding and agreement between the Client and A ROYAALE EVENT (Decorator).
Decorating Fees
The decorating fee is based upon the amount of guests anticipated, the type of services desired and decorating materials. Location fees will be charged if the decorating session is outside of Sydney CBD, the Decorator will inform the Client of this fee. If the total number of guests increases, it is the Client’s responsibility to inform the Decorator, and fees may apply. If the Client fails to inform the Decorator of the increase in guests, the Decorator is not responsible for quality of service. If the Client requests additional staff members of A ROYAALE EVENT (Host, Emcee, Cleaner, etc.), then the Decorator will notify the client of the cost of each staff member prior to the decorating session. The Client is responsible for paying all fees associated with renting items from outside vendors, purchased items not included in the Decorator’s inventory.
Decorating Arrangements
It is the Client’s responsibility to communicate with the venue (hall, hotel, etc) number of items needed for decorating such as: tables, chairs, and other specifics (if applicable). Furthermore, it is the client’s responsibility to contact the venue and schedule a minimum of 4 hours for the Decorator to perform the work. Some events may need more time, depending upon details required. If the venue will allow decorating the day before, the decorator will make every effort to accommodate this allowance. Just as it takes many hours to set up and decorate, it will also take time to break down all decorations. For this reason, the client agrees to schedule a minimum of 2 hours for breakdown. Breakdown does not include clearing and bussing of tables, trash, etc. If A ROYAALE EVENT Décor Staff have to clear tables in order to break down, an additional cleaning fee will be assessed to the final bill.

The Client is responsible to ensure that A ROYAALE EVENT has accurate bump in/out times at least 2 weeks prior to the event date.

Event Site Consultation/ Floor Plan
A one-time free site consultation is available for Clients that have selected a backyard or park as the venue within Sydney CBD. Additional trips to the venue site after initial consultation will be assessed at $200 consultation fee and a $75 travel fee per visit. It is the client’s responsibility to email the floor plan to A ROYAALE EVENT no later than 2 weeks to the event date.
Damage To Property
Client will be responsible for any damage to property including but not limited to centrepieces, chairs, linens, backdrops, silk flowers etc. A ROYAALE EVENT Décor will set up the decorations and leave. Once decorations are set up, all equipment brought in and set up will be under client’s liability. All damage and or missing property will be charged at full replacement cost.
Limit Of Liability
The Decorator shall not be held liable for any loss, damage, or failure to deliver services due to non-performance resulting from circumstances beyond their control. This includes, but is not limited to, airline strikes, acts of God, civil disturbances, pandemics, or other force majeure events that significantly impact their ability to fulfil contractual obligations. In such cases, the contract may be terminated without penalty, and neither party shall be held liable for any further payments or damages resulting from the termination.

In the event of accident, illness, or any other unforeseen circumstance beyond the Decorator’s control, the maximum liability shall be limited to the total amount paid for the services rendered under the contract.

If the Decorator deems that the client and/or the client’s guest are negligent and malicious, and the Decorator’s property is altered from the original state or permanently damaged, then the client will be charged the total replacement cost for each item. The Decorator is not responsible for items that are stolen by client’s guests during the event. If the client’s guests remove items (i.e. centrepieces, decorative accents, etc.) that are the property of the Decorator or any outside vendor, then the client will be charged the total replacement cost of the items.

Materials And Colors
A ROYAALE EVENT offers many options of linens in many different colours and textures. It is the Client’s responsibility to schedule an appointment should they want to see a sample product. It is also highly recommended that the client make an appointment to see a sample table set up before the event date. Table mock-up to confirm the table styling (florals are charged at an additional cost)
Ownership Of Decorations
It is agreed that all decorations that are included in the Decorator’s inventory shall remain the property of the Decorator. However, if the Client purchases decorations, the client has full ownership of the property at the completion of the event. There are instances that the client transfers ownership of their purchased decorations to the Decorator. Once the Client transfers ownership of decoration to the Decorator, then the items become the property of the Decorator, and the Client can no longer take possession or transfer ownership of decorations to another party. In some instances, written consent must be presented to the Decorator from the Client granting full ownership. All rented decorations must be given back to the Decorator by noon of the following day. If decorations are not returned within 24 hours (unless a prior arrangement has been made), the Decorator will charge a fee to the Client. If the Decorator outsources decorations from an outside vendor, the Client must return decorations by the end of the event. If outsourced decorations are not returned at the end of the event or are altered from the original state (damaged), then the Client will be charged a fee that will be determined by the outside vendor.
Display/ Promotion
The client gives permission and shall allow A ROYAALE EVENT to use video and photographs from the decorating session and event setting for viewing on our website and related social media outlets for promotional purposes only. The Client is responsible for advising A ROYAALE EVENT in writing of any photos or videos he/she wishes not to be publicized. The couple will be contacted for permission and written consent for use of images for any other form of advertising other than publication on www.aroyaaleevent.com.au and various social media channels linked to the business.
Reservation Deposit, Payment Schedule & Cancellation Policy
To secure your event date with A ROYAALE EVENT, a 50% deposit is required within seven (7) business days of accepting this contract. This deposit will be applied toward the total event balance upon completion and submission of the contract. Once the deposit is received, the Decorator will reserve the agreed-upon date and time exclusively for your event, and will not accept other bookings for that slot.
Cancellation Terms
  • All cancellations should be put in writing and emailed to the Director of Event at: aroyaaleevent@gmail.com.
  • If cancellation occurs more than 90 days before the event date, 30% of the initial deposit will be retained to covers the cost of materials and secures the event date.
  • If cancellation occurs within 90 days of the event date, all payments made (the initial deposit) will be forfeited.
  • The Client may receive a credit minus cost of already ordered/ prepared items towards an available future date as agreed upon by the Director of A ROYAALE EVENT and Client.
Additional Terms
  • There can be no changes made to the decoration plan four weeks prior to the event date.
  • Refunds or deductions exceeding 20% of the total booking value are not allowed.
  • We do not provide refunds for items that cannot be used due to weather conditions or changes in event circumstances.
Final Payment
The Client agrees to pay the full remaining balance no later than 14 days before the scheduled decorating session. Services will not be rendered, and any deposits made will be forfeited, until full payment has been received and cleared
Independent Contractor
This Contract is not to be construed as an employment agreement in any way. The Decorator functions as an independent contractor only employed by A ROYAALE EVENT. Client understands that the Decorator is a professional and does not need to be monitored or supervised as work is performed.

With payment from Client to A ROYAALE EVENT it is acknowledged that all terms and conditions are in agreement.

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